lunes, 15 de marzo de 2010

Cuenta Twitter de Genius Funds es falsa

El día de ayer les comenté acerca de una cuenta twitter de Genius Funds, en la cual anunciaban que estaban cambiando de servidor y que pronto regresarían. Sin embargo, les mencioné que no existía la certeza de que se trate de una cuena oficial.

Para poder confirmar esto, hace unos minutos pude entrar al chat de siempre que ofrece Genius Funds y tener una breve conversación, en la cual primero me contestaron con un mensaje que parecía automatizado y daba la impresión que no había nadie ahí, pero luego me contestó una persona y me confirmó que no tenían ninguna cuenta en Twitter.

En las siguientes líneas pueden leer la conversación y ver las razones que explican el estado actual de la web. Solo espero que sea cierto y puedan regresar.

Winston:
Hi,
I see a twitter account, but I don't know if it really belong to Genius Funds. The account is http://twitter.com/geniusfunds
Is it yours?

Customer Assistance:
Dear Investor,
Due to the massive volume of chat traffic being experienced today, it has made it difficult for us attend to everyone individually. However, we have tried to answer all your queries and concerns below:

1) Our website is down due to extensive maintenance work that is being conducted to enhance the security level of our website. Since we deal with sensitive content, it is pivotal for us to maintain a secure website to safeguard the investments.

2) The maintenance work has been delayed due to the unexpected circumstances that our technical team is dealing with. We are trying our best to overcome them asap and restore a fully operational service.

3) Please do not get concerned with the rumours and reports you read online about us shutting down or being a scam. They are completely false and baseless.

4) We can not issue a confirmed timeframe but rest assured, our technical team is working round the clock to get the website up and running for you. We will be back online soon.

We understand your concerns and would like to thank you for your patience and co-operation during these testing times.

With best regards,
Genius Funds Support Team.
Call accepted by operator Customer Assistance.

Winston:
Thanks for the info, but I want to know about the twitter account

Customer Assistance:
No, we don't any account with Twitter.

Winston:
Ok. And what day GF will return online?

Customer Assistance:
very soon.
Si desean comunicarse por ustedes mismos en el chat, pueden hacerlo a través del siguiente enlace:
http://messenger.providesupport.com/messenger/geniusfunds.html

No hay comentarios:

Publicar un comentario