viernes, 19 de marzo de 2010

Problemas técnicos en PTVPartner resueltos

El 18 de marzo, PTVPartner inició tareas de mantenimiento en sus servidores y en ciertos momentos no se podía acceder a la web. Incluso algunas personas decidieron depositar, pero debido a cuestiones técnicas, los depósitos no se llegaron a acreditar. Para seguir evitando mayores problemas, el día de ayer, se cerraron las opciones de depósito, retiro y apertura de cuentas. Y además se envió un comunicado para tranquilizarnos ya que estos meses ha estado muy agitado el ambiente.

Website Under Maintenance

We completely understand that a lot of people are nervous with the current undertow being created by the seemingly "Good" "stable" programs going down right and left.

WE'RE STILL HERE!

We're not going anywhere!

Our network is having a problem and the host and our tech are on it. It is going up and down periodically. One minute it seems "blazing fast" then the next it times out. We're not sure how long to expect before it goes back up and 100% functional but it will. You're welcome to check in with our moderators in our chatroom to see what the latest is at anytime. Both of these links will take you there:

www.ptvpartner.com/chat_room.html
www.client.ptvpartner.smack3.com/chat_room.html
Felizmente, hoy nos han comunicado que los problemas con el servidor han sido resueltos y la web ha vuelto a la normalidad. He podido acceder y se puede navegar de forma rápida y sin problemas.

En caso hayas realizado un depósito y no se te haya acreditado, manda un ticket al soporte con los detalles de la inversión.
Greetings everyone; I sincerely apologize for yesterday’s downtime and glitches. The site is now back to normal and loading faster than ever! Basically; after a server upgrade at our Hosting Service, there were certain things not functioning properly, causing access delays. Since the problem was identified by our programmer during nighttime in Europe, he was not able to make contact with them till the wee hours of the morning, Central time. In the meantime, he worked throughout yesterday to do on the site whatever could be done to speed up access from our end.

If anyone had a deposit or withdrawal that did not complete properly, please submit a Support Ticket providing all relevant details and it will be addressed as soon as possible. Payouts were delayed during the site problems, and are currently being caught up, today’s payouts will follow as soon as yesterdays are completed.

I will hold a meeting tomorrow, Sunday at 11:00 AM Central Daylight time (CDT); please inform anyone who might be interested. Thank you for your patience and understanding, you members have all been just great! The future for PTV Partner is bright, our goals are being met, and future prospects look better than ever.

Garrett
PTV Admin

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